Building Unified Messaging into your UC Strategy
Slide 1 - Building Unified Messaging into your UC Strategy
Good afternoon or morning everyone, depending where you happen to be located here in the United States or wherever else. Welcome again to the webinar. Unified Messaging is really one of those technologies that started to become almost a catch phrase. Everyone's talking about it, everyone's looking towards it. Unified communications is another one of those (UC). Its kind of a big umbrella phrase its one of those phrases that's kind of out there and everyone talks about it but nailing down the definition for it and what's all encompassed in that can sometimes be a challenge. So we're going to take the unified messaging component of unified communications and see how that can fit in the overall plan and how the products from AVST can help you achieve your goals in developing your ongoing unified communications strategy.
Slide 2 - Building Unified Messaging into your UC Strategy
So today, the things we'll take a look at. First, take a look at a snapshot of who AVST is. Kind of go over unified messaging. What is unified messaging? What does it mean? Some people say if you get five people in a room and ask them “what is unified messaging”, you'd get 7 or 8 answers. That can sometimes be true so we're going to kind of define a few terms and get a fixed idea of what unified messaging really is and what the different options are out there. Everyone talks about unified messaging but the method in which it's implemented is different and significantly different based on what products you're looking at. The impact to your organization for those different implementation options can sometimes be very significant. That's what we're going to look at is how to take the architecture of unified messaging, the options available with unified messaging, and what are the things that you really need to consider as your evaluating the pluses and minuses of all the different methods of providing unified messaging. Of course, at the end we'll open it up for questions and answers. Please feel free to submit your questions in the chat window of the sidebar of the counsel or hold your questions until the end. We'll open it up for everybody to ask any types of questions at the end.
Slide 3 - Building Unified Messaging into your UC Strategy
So AVST, applied voice and speech technology. We have been around for a long time. We were actually one of the inventors of voicemail. Voicemail is one of those ubiquitous applications that's out there that we tend to think of has been around forever. But it really got its start in the late 70's and early 80's and AVST was one of the first companies to deliver a voice messaging application. We've been doing it for nearly 30 years now with really being the leaders in delivering advanced applications within this niche of the telecommunications, voice, and data industry. We are singularly focused on this technology and many of the aspects that surround this technology and the ways that this technology can really enhance your implementations to the unified communications strategy.
Slide 4 - Building Unified Messaging into your UC Strategy
We have a broad range of customers; we'll 2ake a snap shot at some of those. One of the things we're very proud of, because of the focus that we have in this particular niche of the industry. If you talk to any of the independent consulting firms that surround the industry, voice and data industry (Gartner, Frost and Sullivan and those types of organizations), and ask them their ideas of the leaders and those companies providing this. Without exception, all of those independent consulting firms will identify AVST and CallXpress as really being one of the most complete solutions that are available in the marketplace today. That really has been validated without presence in the marketplace. Voice Reports did a survey last year, late last year that surveyed many major organizations and enterprises to find out what was the primary voicemail system that they had. We were proud to be, by a wide margin, the leader within that survey that they sampled.
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